Privacy Policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how RankHive collects, uses, protects, and shares information when you use our website, rankhive.app, and related services.

Information We Collect

We collect information only when it is needed to provide, secure, improve, or support RankHive. This may include account details, workspace and team information, connected website details, support messages, usage and error data, and billing-related records.

When you connect a website or integration, RankHive may process SEO and site data such as Search Console or analytics-style performance data, WordPress content and metadata, page status, keywords, technical SEO signals, change history, and related information needed to analyze and improve your site.

How We Use Information

We use collected information to:

• Provide SEO audits, recommendations, and approval workflows.
• Connect and manage your websites, teams, and integrations.
• Generate, revise, and track proposed SEO actions.
• Process subscriptions and billing through payment providers.
• Secure RankHive, debug errors, and improve reliability.
• Respond to support, legal, billing, or privacy requests.

Service Providers and Processing Categories

RankHive relies on trusted service providers to operate the product. These may include providers for hosting and infrastructure, authentication, database and storage, payments, error monitoring, AI processing, SEO and search data, and connected WordPress or website integrations.

These providers are used only as needed to deliver RankHive and are expected to handle data under their own security, privacy, and compliance obligations. RankHive does not sell your personal information.

Payments

Payments and subscription billing are handled by a payment processor. RankHive does not directly store your full payment card details on our servers.

AI and SEO Processing

RankHive may use AI processing and SEO data services to analyze connected site data, summarize issues, generate recommendations, draft proposed changes, and support review workflows. We process this data to provide the service you requested and to improve the reliability and usefulness of RankHive.

Data Protection and Retention

We protect stored data using commercially reasonable safeguards designed to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We retain information for as long as needed to provide RankHive, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business operations.

External Links

Our website may contain links to external sites that are not operated by RankHive. We are not responsible for the content, practices, or privacy policies of those external sites.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected on this page. Your continued use of RankHive after changes are posted means you acknowledge the updated policy.

Contact

If you have questions about this Privacy Policy or your data, contact us at support@rankhive.app.